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FREQUENTLY ASKED QUESTIONS
- Q: What kind of files can I convert ?
A: Please refer to the SUPPORTED FILE FORMATS section.
- Q: Files of what size can I convert ?
A: Up to 100 MB currently.
- Q: Can I convert a file that is found by URL ?
A: Yes. Please use HTTP, HTTPS or FTP links.
- Q: How will I get the converted file ?
A: When conversion is complete, your browser will display a message with a link to download the file.
- Q: I've received an error message. What does it mean ?
A: Because of the variety of file formats, containers, codecs and file attributes used out there, errors could occur with some conversions. If it happens, our support team will correct the error and let you know about the outcome of the conversion process.
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